Figure 2. Influence is power. MY-PP, LW, and H-KH contributed to the data analysis, design of research methods, and tables. Although some empirical studies indicated that PK has no effect on employee performance, a few scholars still believe that PK has a significant correlation with learning (Cordova et al., 2014). Int. Bus. Social Cognitive Career Theory (SCCT) is used as an initial foundation in this study for effective POS towards sustainable employees competence enhancement and wellbeing (Lent et al., 2011; Chang and Edwards, 2015; Jemini-Gashi et al., 2019; Liguori et al., 2019). (2012), Lent et al. US companies, nudged by Black employees, have stepped up donations to Blair Glaser is an executive leadership consultant who helps leaders and teams learn the skills they need to communicate and collaborate effectively. First, there are few studies to verify employees SWB based on a huge environmental challenge (Thompson et al., 2016). In your quest for influence, talk about how your ideas will benefit the entire organization and how we will see value. doi: 10.1097/01.jom.0000091693.43121.2f, Cordova, J. R., Sinatra, G. M., Jones, S. H., Taasoobshirazi, G., and Lombardi, D. (2014). Government Executive: Spanberger Touts Feds' Support for Repeal of Knowledge and resources are needed (Lent et al., 2011; Jemini-Gashi et al., 2019). consent of Rice University. According to componential theory of creativity, ability, knowledge and motivation are the key internal components of creativity (Rukhsar, 2015). (adsbygoogle = window.adsbygoogle || []).push({}); Do you take the opportunity to sparkle or did you just deliver the main ingredients? The use of partial least squares path modeling in international marketing, in New Challenges to International Marketing (Advances in International Marketing Vol. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution License . Here are four ways to master the art of influence, right now and for the future: Transactional influence is often used in top-down, hierarchical organizations and is focused on the tasks to be done. Event system theory: an event-oriented approach to the organizational sciences. If there is an absence of clarity in your key message your recipient may fill in the gaps themselves which can leave to confusion and duplication of tasks, both outcomes will be unsatisfactory for both sides. Even if employees have confidence in completing tasks, they are affected by negative energy caused by blockage. Stay rigid in your beliefs when someone contradicts you, but work with them to find a mutually acceptable solution. Using PLS path modeling in new technology research: updated guidelines. Manag. Employers' views on the promotion of workplace health and wellbeing: a London: Pearson Prentice Hall. Performance managementThe alignment of organizational, team, and individual efforts toward the achievement of business goals and organizational success. Make it clear to your colleagues that you value their opinions. 20, 18251841. She suggests immersing yourself in your topic area by regularly attending industry conferences, enrolling in a class or specialized certification program, or taking on a leadership role in a relevant professional organization. According to the report of Bloomberg in March 2020, only employees in Taiwan and Sweden attend to work as usual due to the global pandemic of COVID-19. doi: 10.1080/13603116.2016.1145266, Pan, Y.-J., and Lee, L.-S. (2011). 4 Types of Influence and How to Use Them at Work | The Muse Int. doi: 10.1016/j.im.2015.10.004, Shiau, W. L., Sarstedt, M., and Hair, J. F. (2019). Alibaba Cloud Launches ModelScope Platform and New Solutions to Lower the Threshold for Materializing Business Innovation, How to Implement a Successful Sales Communications Strategy, Elon Musk: The Inspirational Success Story Of Teslas CEO, Jeff Bezos: The Inspirational Success Story Of Amazons Founder, The 10 Most Inspirational Business Books for 2020. to receive all of the latest news from the Global Business Marketplace . 7. 3. Inform. Jitterbit had its first cloud-based release in 2012. Our mission is to improve educational access and learning for everyone. In this study, the global pandemic of COVID-19 was adopted as a recessive moderator to verify the theoretical development of SCCT in the face of major global environmental issues, and further fill the theoretical gap and enrich the theoretical foundation of SCCT. courtesy of Roizman. Individual and organizational building mechanisms of mentality will contribute to employees obtaining more resource and psychological support, which are essential conditions for improving SWB. The owner of a small manufacturing company had a problem. (2) Craft your message. Educ. Manag. There are a few factors influencing employee turnover rate. Factors Influencing Employees ' Performance - Semantic Scholar Furthermore, teamwork can also be seen as a strong network relationship, and the process of employees solving problems and achieving tasks through teamwork will positively affect their EE (Duffy et al., 2014; Chang and Edwards, 2015). The first way is to listen first and talk later. doi: 10.1007/s10902-016-9736-y, Duffy, R. D., Allan, B. 34, 105114. for only $13.00 $11.05/page. Tread carefully, especially when you're unfamiliar with your audience or if you're presenting your thoughts on an area outside of your expertise. D. Brown (San Francisco, CA: Jossey-Bass), 255311. GOVERNMENT EXECUTIVE, ERICH WAGNER Rep. Abigail Spanberger, D-Va., this week touted broad support among federal workers and retirees for legislation to repeal a pair of controversial Social Security provisions affecting federal employees and other public servants and urged congressional leadership to advance the bill. Both performance management and rewards systems are key levers that can be used to motivate and drive individual and group performance which leads to overall organizational performance, productivity, and growth. Mindfulness, work climate, and psychological need satisfaction in employee well-being. Therefore, this study proposes H6: H6: PK has a positive and significant impact on employees self-efficacy. What is the cost of doing this? (2017). This research, for instance, has found that a person's job satisfaction level is stable . J. Instead, when wielding influence, its essential to pause and first identify the outcomes youre looking for. Influence gets carried out where there is a strong sense of trust. (2020). He shut down operations for a whole day and called a company meeting to collaborate on solutions. doi: 10.2307/23044042, Gillet, N., Fouquereau, E., Forest, J., Brunault, P., and Colombat, P. (2012). Rev. While being in a higher position, it's easier to convey a demand and get a task done. This study considers a better way to build SWB in facilitating the adaptation of support activities for PK and POS. Psychol. Develop Trust With Coworkers. Within an organization, the primary lever to address this drive is the reward system, and the actions are to differentiate levels of performance, link performance to rewards, and pay competitively. The pattern of manifestation of outcome expectation can be embodied as self-perception such as SWB (Thompson et al., 2016; Kurtessis et al., 2017). Make unlocking your business voice your first point of call when influencing. To highlight the impact brought by isolation levels during the COVID-19 pandemic, the path coefficients between the variables of the SCCT model in different regions were compared. Identify any gaps that exist in the current processes. Table 2 indicates the structural models results and MGA by using non-parametric methods including Henselers MGA as recommended by Henseler et al. This study emphasizes employee SWB as the core view: (1) SWB, as the major concern of employee personality and social psychology, is used to examine the social change and improvement of organizational policies and solve employees working problems (Thompson et al., 2016; Kurtessis et al., 2017; Meyers et al., 2019); (2) The discussion of employee SWB will put emphasis on finding symptoms such as possible depression, anxiety, and psychological disorders (Schultz et al., 2015); the positive and negative psychology lies between two extremes of continuous psychological states (Kurtessis et al., 2017), and better SWB of employees will help employees face challenges with a positive psychological state, and increase the value of JB (Gillet et al., 2012; Caesens and Stinglhamber, 2014; Thompson et al., 2016). This book uses the For instance, Kose (2016) discusses organizational citizenship behavior as a willingness of employees to help others beyond the scope of their assigned duties, which appears to be similar to a social dimension in self-efficacy and EE. Behav. Around 3.2% of the company's 220,000 global employees were affected. J. Res. Moreover, in the aspect of individual cognitive factors, when employees perceive the expectation and affirmation of people important to them, they will perform better (Lent et al., 2011; Duffy et al., 2014; Hajizadeh and Zali, 2016; Liguori et al., 2019). doi: 10.1016/j.jhlste.2012.11.002. Associations between social support, career self-efficacy, and career indecision among youth. Enlist colleagues who are enthusiastic about your idea to serve as ambassadors. tailored to your instructions. 53, 355365. As a . Expert Power. Telling may be expedient, but in cases other than those necessary regulations, its surprisingly ineffective. Hair, J. F. Jr., Sarstedt, M., Ringle, C. M., and Gudergan, S. P. (2017). People are open to your influence when they trust you. Choosing what to include in your message and omitting any superfluous information will help you influence. Consult with the director about what he thinks should happen differently next time? J. Manag. Supervisors or colleagues led by economic activity stagnation foster suitable EE and confidence to achieve tasks. How much differentiation of performance will we have? If you're going to build influence in the workplace, you need to speak through your actions, or at the very least have the actions and history to back up whatever it is you're saying. She's completed a memoir about living in an ashram in her 20s. J. Vocation. The toughest sell was going to be Jeff Jitterbits senior technology leader who was skeptical of the cloud. Compared with CB-SEM, PLS-SEM is more suitable for this study in the following cases: the research objective is exploratory research for theory development; the analysis is conducted for a prediction purpose; the structural model is complex; the structural model includes one or more formative constructs; distribution has a lack of normality; and research requires latent variable scores for consequent analyses (Gefen et al., 2011; Shiau and Chau, 2016; Hair et al., 2019; Khan et al., 2019; Shiau et al., 2019). The following questions are investigated: (1) Are there significant associations among employees perceptions of PK, POS, self-efficacy, EE, SWB, and JB? Manage. So when you use telling, whether it's to encourage punctuality or teamwork or to adopt a new method of working, it doesnt necessarily inspire compliance. And with the chief customer officer, she focused on the customer side. Map a strategy When it comes time to leverage the influence youve built to promote a particular initiative or idea, be strategic. People will come to rely on your behavior and expect you to be a consistent performer. State your opinions, disclose your apprehensions, and don't keep secrets. If you find a strategy that is is not working make sure to stop and try something else! Organizations or supervisors can implement a series of support activities to pinpoint individual and organizational factors (Thompson et al., 2016; Liguori et al., 2019), where PK focuses on sensing internal existed knowledge and skills (Ineson et al., 2013; Williams and Lombrozo, 2013; Cordova et al., 2014; Li et al., 2015; Hajizadeh and Zali, 2016) and POS on providing tangible and intangible resources for facilitating employees ability to achieve their tasks or goals (Caesens and Stinglhamber, 2014; Ahmed and Nawaz, 2015; Lamm et al., 2015; Liguori et al., 2019). The salary structure should also be benchmarked with market data to ensure that the organization is compensating according to where it wishes to be in the marketplace. Instead, go out of your way to have personal exchanges with your employees and co-workers. We have a leader who wants to influence a hot-headed direct report to lead with more grace and equanimity. MY-PP, LW, and H-KH participated in developing a research design, writing, and interpreting the analysis. . The abundance of time saved will be used for life needs and personal future planning, thereby enhancing SWB (Thompson et al., 2016). doi: 10.1108/jmd-09-2013-0115, Ahmed, J. U., Ahmed, K. U., Shimul, M. A. S., and Zuiga, R. (2015). Market. No use, distribution or reproduction is permitted which does not comply with these terms. Austral. (2011). Isolation policies of different levels have been implemented in each country in response to the severity of the pandemic, thus leading to significant differences in the economic operation of different regions. This finding implies that a positive psychological attitude significantly facilitates employees to improve their JB in different working environments, specifically when enduring a tough situation. In order to enable employees to continue working in the process of combating the epidemic, employees have started to work online at home (Vaziri et al., 2020), which allows employees to gain salary with the help of technological carriers. However, there's a difference between being assertive and being aggressive. Because of the profound implications form both individual and organizational factors (Cordova et al., 2014; Chang and Edwards, 2015), this study proposes that prior knowledge (PK) (Ineson et al., 2013; Williams and Lombrozo, 2013; Li et al., 2015; Hajizadeh and Zali, 2016) and perceived organizational support (Caesens and Stinglhamber, 2014; Ahmed and Nawaz, 2015; Kurtessis et al., 2017; Akgunduz et al., 2018; Meyers et al., 2019) (POS) are important individual and organizational cognitive factors in the enhancement process of employees skill, and employability is the enhancement output (Chin and Rasdi, 2014; Cordova et al., 2014; Chang and Edwards, 2015; Akgunduz et al., 2018; Jemini-Gashi et al., 2019; Liguori et al., 2019). Empowering employee sustainability: perceived organizational support toward the environment. Want to cite, share, or modify this book? For JB, five items were selected on the basis of Janssen (2001) scale. 7. Akgunduz et al. doi: 10.1177/2347631114558189, Akgunduz, Y., Alkan, C., and Gk, A. Executives at The Walt Disney Company were asked by Iger to identify thousands of potential layoff candidates in an effort to cut nearly $5.5 billion in costs . Joshua Roizman is a Gen Zer who started his career as a remote employee. With more PK, employees will identify valuable and useful information and knowledge to deal with business enquiries from an external environment, thus affecting job satisfaction and efficiency.